Winning the Irish National Lottery is an exciting moment, and knowing how to claim your prize ensures that you can celebrate your win without any hassle. The steps for claiming your prize depend on a few key factors, such as the amount you’ve won, where you purchased your ticket, and the type of lottery game you played.
The Irish National Lottery offers a range of games, including Lotto, Lotto 5-4-3-2-1, EuroDreams, EuroMillions, Daily Million, and Telly Bingo. Depending on whether you purchased your ticket online or at a retailer, the process for claiming your prize will differ.
This guide breaks it all down for you, so no matter where or how you purchased your ticket, you’ll know exactly what to do next.
Played Online
If you’ve played the lottery online, checking your ticket is simple. You can use our online results checker to find out if your ticket is a winner.
Prizes from €1 to €99
- Automatic Credit: Winnings within this range are automatically added to your online wallet.
- Withdrawing Funds: To access your funds, log in to your account, click on your balance at the top-right corner, and select “Withdraw funds.”
- Transfer Method: Funds are typically transferred via e-payment to the card linked to your account, provided your ID has been verified. If the e-payment fails or your account isn’t ID-verified, a cheque will be issued instead.
Note: If a prize under €100 would cause your wallet balance to exceed €750, the entire prize amount will be sent as an e-payment to your linked card. Should this e-payment fail, the full amount will be issued by cheque.
Prizes from €100 to €500
- E-Payment: Winnings in this bracket are transferred as an e-payment to the card associated with your account, assuming ID verification is complete.
- Alternative Method: If the e-payment doesn’t succeed or your account isn’t ID-verified, a cheque will be issued.
Prizes from €501 to €9,999
- Claim Form: Upon confirming your age and identification details, a Claim Form will be sent to you for completion.
- Prize Issuance: After submitting the completed form, your prize will be issued via cheque.
Prizes of €10,000 and Above
- Direct Contact: For substantial winnings of €10,000 or more, it’s essential to contact the National Lottery Claims Department directly.
- Contact Details: Reach out to them at 1800 666 222, available Monday to Friday, from 9:15 AM to 5:30 PM. The team will guide you through the necessary steps to process your prize.
Important Considerations
- Claim Period: All prizes must be claimed within 90 days from the draw date. Make sure to check your tickets promptly!
- ID Verification: Ensuring your account is ID-verified can expedite the prize claim process, especially for e-payments.
- Contact Information: If you have questions or need assistance, the National Lottery’s support team is available to help. Contact them by phone at (01) 889 1000 or via email at support@lottery.ie.
Played at a Retailer
If you purchased your ticket from a retailer, there are two easy ways to check if it’s a winner:
Scan Your Ticket at Any National Lottery Retailer
Visit any National Lottery retailer and ask them to scan your ticket. Winning tickets will trigger a special “winning sound” to confirm your prize.
Use our Online Results Checker
Alternatively, use our online results checker for a quick and easy way to check your ticket from the comfort of your home.
Keep in mind that your ticket is a bearer instrument, meaning whoever holds it can claim the prize. Treat it with care, as it’s the only valid proof of your purchase. To safeguard your claim:
- Sign the Back of Your Ticket: Make sure to sign your ticket, especially if it’s a winner.
- Store it Securely: Keep your ticket in a safe place until you’re ready to claim your prize.
Claiming Prizes Up to €14,999
There are two main ways to claim your prize for this range: in-person or by post.
1. Claiming In-Person
Depending on the prize amount, you can claim at the following locations:
- €1 to €100: Any National Lottery retailer can process your prize.
- €1 to €2,500: Visit any An Post office nationwide.
- €1 to €14,999: Head to an An Post Prize Claim Centre.
2. Claiming by Post
If you prefer, prizes of up to €14,999 can also be claimed by post. To do so:
- Sign the back of your ticket.
- Include your name and address.
- Send your ticket to:
The National Lottery, 1GQ, George’s Quay, Dublin 2, Ireland, D02 Y098.
Note: Photo ID and a completed Prizewinner Claim Form may be required to finalize your claim.
Claiming Prizes of €15,000 and Above
For wins of €15,000 or more, the process requires contacting the National Lottery Claims Department directly. Here’s what to do:
- Sign the back of the winning ticket.
- Store the ticket securely.
- Contact the National Lottery Claims Department as soon as possible:
- Phone: 1800 666 222
- Hours: Monday to Friday, 9:15 AM – 5:30 PM
The team will guide you through the steps to process your claim.
90-Day Claim Deadline
If you’ve purchased your ticket in-store, remember that all prizes must be claimed within 90 days of the draw date. Don’t let your winnings slip away—check your tickets and claim your prize in time!
By following these guidelines, you can efficiently claim your Irish National Lottery winnings and enjoy your prize without any hassle.
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